Just a bit of venting and wanted to get the word out.
I just got off the phone with Collar Clinic who informed me that my G2 series transmitter is unrepairable. In short, I've owned Tri-Tronics equipment for years as I really like the way they function and the availability of service. Over the years I've had to send in the collars for repair from time to time, but that's no big deal given how hard they are used.
My G2 unit works just fine, but the range is limited to about 400 yards and the there are times when the battery doesn't make good connection resulting in lack of consistency when using the collar. Although I can't remember the last time I "stimulated" one of my dogs, I use the tone often as they are broke to turn or come in based on the length or number of the tone(s). The tone could save a dog's life.
It is very understandable that companies can't make parts for old products forever. None of us would think we could go down to the local Chevy dealer and order a right front fender for a '57. However, what if you could order a right front fender for a '56 but not a '57? That's what has happened with Tri-Tronics/Garmin.
Parts are still made and service is still available for the old original Pro series. I have an old Pro-100 two dog unit that I can have repaired for $169.00. This collar is roughly 8 years older than my G2. I'll probably end up putting it back in service.
I have no I'll will toward Collar Clinic, those guys are great!! My problem is with the lack of support at Garmin. When I buy a new tool, gun, etc., I expect to be able to get it serviced for a very long period of time. That's one of the reasons I used to choose Tri-Tronics.
End of rant.
Point!
I just got off the phone with Collar Clinic who informed me that my G2 series transmitter is unrepairable. In short, I've owned Tri-Tronics equipment for years as I really like the way they function and the availability of service. Over the years I've had to send in the collars for repair from time to time, but that's no big deal given how hard they are used.
My G2 unit works just fine, but the range is limited to about 400 yards and the there are times when the battery doesn't make good connection resulting in lack of consistency when using the collar. Although I can't remember the last time I "stimulated" one of my dogs, I use the tone often as they are broke to turn or come in based on the length or number of the tone(s). The tone could save a dog's life.
It is very understandable that companies can't make parts for old products forever. None of us would think we could go down to the local Chevy dealer and order a right front fender for a '57. However, what if you could order a right front fender for a '56 but not a '57? That's what has happened with Tri-Tronics/Garmin.
Parts are still made and service is still available for the old original Pro series. I have an old Pro-100 two dog unit that I can have repaired for $169.00. This collar is roughly 8 years older than my G2. I'll probably end up putting it back in service.
I have no I'll will toward Collar Clinic, those guys are great!! My problem is with the lack of support at Garmin. When I buy a new tool, gun, etc., I expect to be able to get it serviced for a very long period of time. That's one of the reasons I used to choose Tri-Tronics.
End of rant.
Point!
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