I bought one about 3 years ago. I did get an exceptional deal on it. Somebody with too much money paid about $700 to take one shot with it and decide he didn't like it. I think it is a decent gun for the money I paid for it. I have the model with the silver receiver.
It is adjustable enough that you should be able to get it to fit you.
I haven't had any problems with my 828, but there are enough complaints about them, from appearance to trigger group problems, that I would only buy new realizing that if I didn't like it that finding a buyer or getting a really good trade in price might not happen quickly.
Personally, I think the 828 got an unnecessarily bad rap because some gun writers didn't like the design and the mechanical parts weren't traditional.
I have one I don't have a ton of experience with high end shot guns. ( I have shot several Beretta and browning guns never owned one). I like the Benelli and would buy it again. It's a great gun to carry all day. Once I adjusted the shims correctly for me Im shooting well on the sporting clays course. The trigger on my gun feels good. Reminds me of a good rifle trigger light and very crisp. I think it's adjustable but have not changed any thing on my gun. It also patters well with all the ammo I have tried. I have been running cylinder in the first barrel follwed by mod for quail hunting it's working great for me. It does have some recoil to it since its so light. I don't notice it all though when hunting. Personally I think it's the best looking 0/U in the sub 3000 range.Has anyone on this site purchased a Benelli 828 U? I'd like to hear from thoughts from some owners.