Mosby
Well-known member
My 3 year old Vizsla has heartworm. We have been giving all of our dogs Sentinel on a monthly basis and it clearly didn't work in his case. My other two are fine and he likely got it running in hunt tests late last year. We are going through the treatment protocol right now. He should be fine but it's a long treatment process and he has to be restricted and crated for months.
Things I learned. Merck(Sentinel manufacturer) will not cover or reimburse for the related Vet expenses, if you buy their product from Chewy. At least, that was their excuse. Evidently, the product has to be purchased directly from them through the Vet, for them to stand behind their product. I was told that Chewy orders through a third party distributer and not direct.
I sent Chewy an email relating my issues with the Sentinel products that I purchased from them and asked politely if they would help to cover related Vet expenses and they have not responded. I'm taking that as a no.
So both Merck and Chewy have left me hanging with a sick dog. I'm switching all three of my dogs off of Sentinel. In part because it seemingly didn't do its job and in part out of the principal of the thing. Switching to Heartgard. I won't be buying anything through Chewy anymore either. Going forward, I'm going to get our prescriptions directly from the Vet...which will likely cost more and require a 45 minute drive to pick it up but I'm going to eliminate the middle man for my dogs medications.
A tale of caution for those using Sentinel heartworm medication and/or getting medical prescriptions through Chewy.
Things I learned. Merck(Sentinel manufacturer) will not cover or reimburse for the related Vet expenses, if you buy their product from Chewy. At least, that was their excuse. Evidently, the product has to be purchased directly from them through the Vet, for them to stand behind their product. I was told that Chewy orders through a third party distributer and not direct.
I sent Chewy an email relating my issues with the Sentinel products that I purchased from them and asked politely if they would help to cover related Vet expenses and they have not responded. I'm taking that as a no.
So both Merck and Chewy have left me hanging with a sick dog. I'm switching all three of my dogs off of Sentinel. In part because it seemingly didn't do its job and in part out of the principal of the thing. Switching to Heartgard. I won't be buying anything through Chewy anymore either. Going forward, I'm going to get our prescriptions directly from the Vet...which will likely cost more and require a 45 minute drive to pick it up but I'm going to eliminate the middle man for my dogs medications.
A tale of caution for those using Sentinel heartworm medication and/or getting medical prescriptions through Chewy.