Lost the controller to my 2502 T&B on Thursday, while headed to SD to do field work. Called customer service in Torrence Ca. at 11:30 my time, and ordered a new one. It arrived at 10:32 to the lodge the next morning. Amazing is about all I can say..
Hats off to Dogtra!! My controller started locking up-called Dogtra, sent it in and within a week I had it back repaired with new batteries in collar and transmitter for a mere fee of $80.00. Way less expensive than a new set up.
